A qualified plumbing background, a meticulous other half, and a washing machine seal that nobody should ever have to see.
I've never been afraid of hard work. When my partner had a proper look inside our washing machine I was as shocked as anyone. It was just filthy. It's a real eye opener when you actually take a look at what's in there.
My partner is particular about cleanliness so it sent her into overdrive until it was sorted. And once we started looking, the dishwasher was no better.
The thought of that mould and bacteria ending up on our clothes and plates honestly makes me feel ill. These are machines we use every single day and most people, myself included, had never given them a second thought.
I come from a plumbing background so I'm not afraid to get my hands dirty and I've seen what water can do when it sits somewhere it shouldn't. When I started looking for someone to properly sort both machines, there was nobody. Oven cleaners, yes. Carpet cleaners, plenty. A specialist who actually deep-cleans washing machines and dishwashers in East Grinstead, Crawley and the surrounding area? Nothing.
I think there is a genuine need for somebody to be doing this. So I decided that somebody would be me.